TERMS AND CONDITIONS
Please read this carefully. By using this website or submitting a booking and any subsequent bookings on this website you are agreeing to the terms and conditions that appear below. These Terms and Conditions were most recently updated on 28 May 2012.
Material in this site may contain inaccuracies or typographical errors. The Massage Rooms Limited ("The Massage Rooms", “TheMassageRooms” or "TheMassageRooms.com" as the context requires) shall not be liable or responsible for any loss or damage caused by or arising from any user's reliance on information obtained from or through this site. The Massage Rooms and TheMassageRooms.com are trading names of The Massage Rooms Limited. It is your responsibility to evaluate the information and other content available through this site. This site and the information and materials contained in this site are subject to change at any time, and from time to time, without prior or subsequent notice.
INTELLECTUAL PROPERTY RIGHTS AND COPYRIGHT
All copyright, trademarks and all other intellectual property rights in all material or content supplied as part of this website shall remain at all times vested in The Massage Rooms or our licensors. You are permitted to use the material, data and content only for your personal use in placing bookings through TheMassageRooms.com and you may not otherwise copy, reproduce, transmit, publish, display, distribute, commercially exploit, use or create derivative works of any material data and content on TheMassageRooms.com website without The Massage Rooms's prior written consent and permission. The Massage Rooms may impose a fee on any proposed used of the material data and content contained on its website, other than for making bookings through TheMassageRooms.com website. All website design, text, graphics, audio and video materials and the selection and arrangement thereof, are the sole property and copyright of The Massage Rooms. The Massage Rooms online booking system is a bespoke system designed, specified and implemented specifically for The Massage Rooms. Any use of materials on this website, including reproduction, modification, distribution or republication without the prior written permission of The Massage Rooms is strictly prohibited. The Copyright, Designs and Patents Act 1988, as amended by the Copyright and Trade Marks Offences and Enforcement Act 2002 and The Copyright and Related Rights Regulations 2003 protect copyrighted material in the United Kingdom and the European Union. In addition to the copyright laws, visitors to this website should be aware of the plagiarism protections afforded in the UK, in particular where there has been an intent to make money at the expense of The Massage Rooms.
The materials contained in this site are displayed for informational and promotional purposes only. This site is solely for the private, personal, non-commercial use by its users. You may not download or copy any materials in this site except for your personal non-commercial use. No right, title or interest in any material or software is transferred to you as a result of any such downloading or copying. The Massage Rooms Limited is a UK registered company (company registration number 06988419) with its registered office address at Langley House, Park Road, London, N2 8EY. You may not reproduce (except as explicitly set forth above), publish, transmit, distribute, display, remove, delete, add to, otherwise modify, create derivative works from, sell or participate in any sale of, this site, any of the materials in this site, or any related software. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution or republication, without the prior express written permission of The Massage Rooms is strictly prohibited.
The services described in this site are representative of the services offered by The Massage Rooms. Not all services that are described in this site are, or will be, available at all times and at all locations. The services described in this site may be changed without prior notice. The Massage Rooms offers health care services the primary purpose of which is the protection, maintenance or restoration of the health of the customer through therapeutic holistic body massage and related therapies and treatments. The services we offer are provided by a team of qualified professionals, all of whom have had formal training in, and hold independent qualification certificates in massage and some of whom are also registered health professionals such as physiotherapists or chiropractors. It is understood that The Massage Rooms is not the employer of the health care therapists advertised on our web site. The Massage Rooms provides its health care services through working with independent, freelance, health care professionals, who enter into a contract for services with The Massage Rooms Limited. These health care professionals are self-employed individuals, who have confirmed various conditions when entering into their contract for services with The Massage Rooms. These confirmations include holding professional qualifications in the treatments they offer through us and being appropriately insured in respect of public liability insurance for the treatments they are performing.
The Massage Rooms does not in any way promote nor condone prostitution, illegal and/or immoral activities. If The Massage Rooms becomes aware of any intentions to request or carry out any such illegal or immoral services then The Massage Rooms reserves the right to cancel any appointment or contract with immediate effect and without any penalty to The Massage Rooms. Any moneys exchanged - as a result of meeting either directly or indirectly through this site is solely for (the time spent for) health related therapies. In the event that any other disallowed activities take place this must be considered as a matter of personal choice between two or more consenting adults and can never be contracted for, nor be the subject of a request to be contracted for, nor be the subject of a request for any kind of compensation whatsoever. This statement regarding disallowed activities is included purely for the protection of The Massage Rooms and is not intended to create the impression that such activities may be on offer. All therapists working with The Massage Rooms undertake not to become involved in any such activities and have provided express confirmations that they are no way interested in any services other than therapeutic health services.
We understand that on occasion plans can change and you may need to amend or cancel your booking. Please note however that once you have booked, you are reserving the chosen therapist for the whole of your booking period and also for travel time before and after your booking. This means that the therapist cannot be booked by any other customer during that whole period. In order to protect against therapists suffering lost opportunities as a result of this, we request that any cancellation or amendment requests for bookings made using the live booking system on our website be made by telephone call or email to the details provided on the Book Now page, at least five hours before the start of the booking time. For any corporate bookings or otherwise specially arranged bookings by email, telephone or otherwise (excluding through the live online booking system) we request any cancellation or amendment request be made at least five days before the start of the booking time. The Massage Rooms reserves the right to charge the full price of the booking for cancellations made after this time and an appropriate administration fee if the bookings were arranged manually.
You health is your biggest asset and we believe you should take care of your body. Our therapists are fully qualified professionals focused on protecting, restoring and maintaining your health. By booking a massage through TheMassageRooms.com you confirm your understanding massage therapy provided by the therapists with which we work is for the purpose of protecting, restoring and maintaining your health. You agree you will immediately inform your therapist if you experience any pain or discomfort during your session, so that the therapist can make appropriate adjustments to your level of comfort. You confirm your understanding that your massage therapists is not providing are service to diagnose illness, disease or any other physical or mental disorder. You acknowledge that massage is not a substitute for medical examination, diagnosis or treatment, and that it is recommended that you see your physician for any such advice.
Because massage should not be performed under certain medical conditions, you affirm that you have stated all known medical conditions when making your booking (either in the comments box of the online booking form or to the telephone operator) and you agree to keep your massage therapist updated on your health and wellbeing. You confirm your understanding and agreement that The Massage Rooms Limited, its shareholders, directors, employees, related parties or connected persons nor the massage therapist you have booked shall bear any liability should you fail to do so.
RESPECT OF MASSAGE THERAPISTS
The Massage Rooms operates an outcall massage therapies business in and around London by working with a number of self-employed freelance therapists. Assault against therapists is an offence contrary to the Criminal Justice Act 1988 and the Offences Against the Person Act 1861. In addition to the statutory definition, assault can also include “any incident in which persons are abused, threatened or assaulted in circumstances relating to their work and which constitutes an explicit or implicit threat to their safety and general wellbeing”. The Massage Rooms is committed to a fair and proactive approach in preventing offences of violence and assault against the freelance therapists it works with in the course of their duties. These therapists have the right to do their jobs without fear of assault. The Massage Rooms will support its freelance therapists as appropriate, including through police reports and prosecution if applicable, in respect of perpetrators of any such offences. The Massage Rooms may also publish names of convicted offenders to serve as deterrent to others.
You agree that any and all comments, messages, postings, photos, audio and/or video material, data, suggestions, concepts, and other items or materials disclosed, submitted or offered to The Massage Rooms through or in connection with this site, including, but not limited to, survey responses, etc., shall be treated as non-confidential and not proprietary and shall become, and remain, The Massage Rooms’s property. Such disclosure, submission or offer of any submission shall constitute an assignment to The Massage Rooms of all rights, title and interests in all copyrights and other rights in the submission. The Massage Rooms remain, and shall remain, under no obligation (i) to maintain any submission in confidence; (ii) to pay to anyone any compensation for or in connection with the use of any submission; (iii) to respond to any submission; or (iv) publish any submission, for example, in the feedback area of the website. You represent and warrant that no submission by you will violate any right of any third party, including, but not limited to, copyright, trademark, patent, trade secret, privacy or other personal or proprietary right. By making any submission to, through, in connection with or related to this site, you agree that The Massage Rooms have the right (but not the obligation) to copy, publish, distribute or use such submission, or any part or parts thereof, for any purpose, including, but not limited to, advertising, promotional, product development or other commercial purposes, without compensation to you or to any other person. The Massage Rooms do not and cannot agree to consider or review every submission, and is not liable or responsible for the content of any material posted on this site by users. You agree not to upload, post, distribute or otherwise publish on this site any material that (i) is libellous, defamatory, obscene, abusive, pornographic, threatening or an invasion of privacy; (ii) infringes the intellectual property rights, including, but not limited to, any copyright, patent, trade secret or trademarks, of any person or entity; (iii) is illegal in any way or advocates illegal activity; or (iv) advertises or solicits funds, goods or services. You are and shall remain solely responsible for the content of any submission you make.
During the course of your visit to our website, your computer may be issued with cookies. Cookies are text files which identify your computer to a server. Cookies do not in themselves identify you as an individual, just the computer you are using. We do not collect or store any personally identifiable information using the cookie and no information is passed to third parties.
Cookies are very commonly used on the Internet and do not harm your system. Cookies have a number of uses. They can also be used to estimate the number of users to our website. Cookies may also be used for other purposes, such as to maintain the security of the website and provide information on what administrative support the website may require.
The types of cookies are used on this website are Session Cookies. These are temporary cookies, which only exist in the period you access the website (or more strictly, until you close the browser after accessing the website). Session cookies help our website remember what you chose on the previous page, therefore avoiding having to re-enter information. On our website, these cookies do not contain personal information, and cannot be used to identify you.
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WARRANTIES AND LIMITATION OF LIABILITY
You agree to hold harmless The Massage Rooms, any parent company, affiliates or subsidiaries, and their officers, directors, employees, freelance contractors and owners / shareholders from any and all claims of any kind arising out of you accessing this site. You will indemnify and hold the owners, employees, creators and operators of this site from all liability, cost and expense, including reasonable attorney’s fees and court cost, that may arise directly or indirectly from your access and use of this site. By accessing this site, you will have released and discharged the providers, owners, creators and operators of this site from any and all liability that might arise.
These terms and your use of this site are governed under the laws of the United Kingdom, without regard to its conflict of legal principles. Any dispute arising under these terms or out of use of this site, shall be resolved exclusively in a London, United Kingdom courts. By using this site, you hereby agree to the personal and legal jurisdiction of, and venue in, such courts. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, it shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. This does not affect your statutory rights as a consumer to bring claims in your local jurisdiction.
This site may contain links to other sites. The Massage Rooms shall not be held responsible and/or liable for the availability of, or for any content material contained in, or obtained through, any such sites. Any link to another site, and reference to third-party information, products or services linked to this site, is not, and should not be interpreted nor construed as, an express or implied endorsement by The Massage Rooms. Any questions or comments relating to such other sites should be addressed directly to the operator of those sites.
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Events beyond our reasonable control: we shall not be in breach of these Terms And Conditions nor shall we be liable for any failure or delay in performance of any obligations under these Terms and Conditions arising from or attributable to acts, events, omissions or accidents beyond our reasonable control.