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SOME ANSWERS

Your massage should be a relaxing, friendly, fun experience.
Unsure about something? Or just curious ...

FAQ
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  • What kind of massage service is this?
    The Massage Rooms is a platform for high quality, experienced remedial health professionals who offer therapeutic massage services delivered on demand in London. These mobile massage therapists deliver real massage using a highly skilled touch with empathy to protect, restore and maintain good health for both your body and mind.
  • Where are you located?
    The Massage Rooms is a mobile massage service operating in London and surrounding areas. Mobile therapists on our platform visit you at your home, hotel or office event. All of London is covered as well as some parts of Surrey, Middlesex and Essex. Use Step 1 of the online booking system to check if your postcode is covered.
  • What is mobile massage?
    Mobile massage is a service whereby professional therapists deliver therapeutic massage therapy to homes, hotels, offices. This saves you the trouble of travelling to a spa and back.
  • How much does a mobile massage cost?
    Mobile massage in London costs £50 for a 60 minute treatment, £75 for a 90 minute treatment and £100 for a 120 minute treatment. Various discount codes may also available from time to time - see next FAQ!
  • Are there any discount codes available?
    If you book online, you can use Discount Code TMR33 during the checkout to save £10 off any booking of 90 minutes or longer.
  • How do I prepare for a massage at home?
    Your therapist will bring high quality massage oil, music and of course their healing hands and an empathetic personality. To enjoy your massage to the fullest, we recommend you prepare your room in advance.
  • What will I be massaged on?
    Mobile therapists on this platform are trained and experienced in performing excellent massages on your own massage table, normal bed or floor, whichever you prefer. There are many advantages of not being massaged on a portable table that has been used for numerous clients. When customers understand the reasons for not using a mobile massage table, most prefer to be treated on their own belongings.
  • How do I know if the therapist will be any good?
    The Massage Rooms platform conducts extensive trade tests before allowing any therapist to join their platform. As a result, we have some of the best mobile massage therapists in London as customer Reviews & Feedback consistently shows.
  • Can I request a specific therapist?
    Yes you can. You can read individual therapist profiles by clicking the small i under the therapist's photo during the booking process and then selecting your favourite.
  • Should I talk to my massage therapist during my treatment?
    It’s usually best to close your eyes, lie back and relax during your massage. But, it’s up to you. Do speak up immediately if you feel uncomfortable in any way. Massage therapists are trained to listen and adapt their treatments to the best needs of each client.
  • Am I supposed to tip my therapist?
    Tipping is totally up to you. The only pressure our therapists want you to feel is the deeply relaxing one you'll get from one of their massages. 
  • How do I book a massage online?
    Simply head over to the booking system, enter your postcode and you will be able to book a massage in 60 seconds.
  • What is the best massage for the first time?
    There are many different types of massage from a simply soothing relaxation massage to deep tissue remedial sports therapy. You can read about the most popular treatment types by clicking here.
  • How long should my massage be?
    For mobile massage therapy, the most popular duration for a full body massage is 90 minutes. Determining the best duration for a massage depends on your own personal preferences.
  • How far should I undress for a massage?
    For the most popular oil based massages you should undress to your own level of comfort and cover yourself with a large towel. Find out more about what to wear during your massage by clicking here.
  • Can I choose which parts of my body should be massaged?
    It is completely normal to prefer some parts of your body to be massaged more than others. During the booking process, you can choose which body parts you want your massage to focus on by simply clicking the matching parts of the body on the Focus Man. Leave out any parts that you prefer your therapist not to touch. You can also add a comment in booking comments box.
  • Is a full body massage good for you?
    A full body massage can offer many health benefits, from stress reduction to improved blood circulation and release of tension in muscles.
  • Should I shower before a massage?
    It is a good idea to take a warm shower a short while before your massage therapist arrives. This will both cleanse and warm your body, as well as shift your mind to a slightly more relaxed state, preparing you for the treatment.
  • How often should I get a massage?
    The benefits of massage therapy are cumulative over time. So getting a massage on a regular basis is more important than how often. If you are able to get a massage at least once week that is ideal. We recommend that you do not get more than three intensive deep tissue massages a week.
  • Can I eat or drink before a massage?
    It is best to avoid eating or drinking immediately before your massage session so that your stomach does not feel bloated or full. Drink plenty of water after your massage therapy.
  • Is massage therapy safe for me?

    Massage therapy is a very safe and comforting therapy for the vast majority of people, even if you have not been feeling your best. It is however important that you consider your personal circumstances and check if it might not be safe for you to receive a massage. Please provide details within the comments box during checkout if any of the following apply:

    1. Do you suffer any allergies?

    2. Have you undergone any recent surgery?

    3. Have you taken any drugs or alcohol in the last 24 hours?

    4. Do you have any medical conditions or injuries that might affect your massage?

    If you are unsure about anything always check with your doctor in advance of booking.

  • I am pregnant, can I get a massage?
    Massage is safe after you have passed your initial trimester of pregnancy. To avoid pressure on your abdomen, you will lie on your side and back or sit on a chair during your pregnancy massage. You should not get a massage during your first 3 months of pregnancy unless you have written approval from your doctor. Be sure to select Pregnancy in the Style drop down menu during the booking process and the system will automatically only offer therapists who are qualified in Pregnancy Massage.
  • Can I book a couples massage?
    Yes you can. The best value option for a couples spa day at home is to book one therapist for 2 hours and then split this time between the two of you, so you get 1 hour each, back to back. 
  • What are the side effects of massage?
    There are no known serious side affects from getting a good quality massage. You may feel a little lightheaded and emotional or experience some soreness in your muscles the day after getting a massage. These are natural reactions to being massaged well and usually nothing to worry about.
  • Can I cancel my booking?
    We understand that unexpected changes happen. When you book a mobile massage therapist, their diary is blocked out just for you (including 2 hours of travel time to and back from you). Therefore please give much notice as possible by texting your therapist directly if you need to cancel and also emailing us.
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